Call Center Industry Application Programs

 

Call Center Industry Application Programs integrate messaging and real-time information on one or more displays:

Alpha ACD Statistics and Messaging is for Call Center supervisors to display both messages and real-time ACD statistics on their displays.

Alpha Popup Statistics and Message Display System displays ACD statistics and Supervisor messages on a small sign on Agent workstation screens.

Display Features

 

 

Messaging programs invoke the following display features:

  • Colors
  • Character Heights
  • Character Fonts
  • Character Widths
  • Fixed or Proportional Spacing
  • Display Modes
  • Display Speeds
  • Animations
  • Graphics
  • International Characters
  • Special Symbols
  • Day, Date and Time
  • Temperature
 

Software Menu

 

Software Technical Support

 

 

 

All of these programs and software tools are supported by the knowledgeable and experienced programmers, instructors, technicians and application support personnel at Alpha-American Programmable Signs.

 

Assistance is available by telephone, on site in your location, by e-mail, or online at this informative web site.